Frequently Asked Questions

Using FullVIN.com is simple:

1. Enter the 17-character VIN in the search box on our homepage
2. Click "Decode" or press Enter
3. Review the free basic VIN decoder information
4. If you want a comprehensive report, select a report package and complete your purchase
5. Your detailed vehicle history report will be available immediately

FullVIN.com offers affordable pricing options to fit your needs. Our basic VIN decoder is free, and comprehensive reports start at competitive rates. We offer various packages including single reports and bulk packages for dealerships.

Visit our Pricing page to see current rates and package options. We pride ourselves on being an affordable alternative to expensive services like CarFax.

Our VIN Scanner feature allows you to scan VINs using your mobile device's camera. This is especially useful when you're at a dealership or viewing a vehicle in person.

Simply open the scanner on your phone, point your camera at the VIN (usually found on the dashboard or door jamb), and the scanner will automatically detect and read the VIN for you. This saves time and reduces the chance of typing errors.

Visit our Scanner page to learn more and try it out.

Our comprehensive vehicle history reports include:

• Vehicle Specifications: Make, model, year, engine, transmission, and more
• Accident History: Reported accidents and damage incidents
• Ownership History: Number of previous owners and registration history
• Title Information: Title status, salvage records, and branded titles
• Odometer Readings: Historical mileage records
• Recall Information: Manufacturer recalls and safety notices
• Service Records: Available maintenance and service history
• Theft Records: Reported theft incidents

FullVIN.com aggregates data from multiple trusted sources including:

• Government databases (DMV, motor vehicle departments)
• Insurance companies
• Auto auctions
• Service and repair facilities
• Manufacturer databases
• Law enforcement agencies
• Other verified automotive data providers

We continuously update our database to provide the most current and accurate information available.

While we strive for accuracy, FullVIN.com reports are based on information available from various data sources. We cannot guarantee 100% accuracy as:

• Not all incidents may be reported to databases
• Some information may be delayed in reaching our sources
• Data entry errors may occur at the source level

Our reports should be used as a tool to help inform your decision, but we recommend also having the vehicle inspected by a qualified mechanic before purchase.

Yes, we take your privacy seriously. FullVIN.com does not share your personal information with third parties except as necessary to provide our services or as required by law.

When you search a VIN, we do not share that search with the vehicle owner or anyone else. Your searches remain confidential.

For more details, please review our Privacy Policy.

If you experience technical issues or errors with your report, please contact our support team at support@fullvin.com. We'll work with you to resolve any problems.

Refund policies may vary depending on the circumstances. Please review our Terms of Service for complete details on our refund policy.

Yes! FullVIN.com offers special pricing packages for dealerships and businesses that need to run multiple reports. Our bulk packages provide significant savings compared to individual report purchases.

Dealership accounts also include features such as:

• Dashboard access for managing reports
• Bulk VIN processing
• API access (for qualified accounts)
• Priority support

Contact us at support@fullvin.com to learn more about dealership pricing options.